Contact Us

Have a Question? We're Here to Help!

At SoleHave, customer satisfaction is our priority. Whether you have a question about our men's and women's footwear, need assistance with sizing, want to track an order, or require help with a return or refund, our customer support team is here to assist you.

You can contact us by email, phone, or the contact form below.

We aim to respond to all customer inquiries within 24 hours on business days.

Get in Touch

Have a question or need assistance? Complete the contact form below, and our support team will get back to you as soon as possible.

Contact Form

• Name

• Email

• Phone (optional)

• Message

Send Message

Company Information

Store Name: SoleHave

Legal Company Name: BACNA LLC

Registered Business Address:
30 N Gould St Ste R
Sheridan, WY 82801
United States

Email: support@solehave.com

Phone: +1 409 800 6989

Website: https://solehave.com

Customer Service Hours

Monday – Friday: 9:00 AM – 6:00 PM (GMT)

Saturday – Sunday: Closed

Average Response Time: We aim to respond within 24 hours on business days.

Messages received outside our regular support hours will be reviewed during the next business day.

Order and Product Assistance

Our customer support team can help with:

• Product information and footwear sizing

• Order confirmations and updates

• Shipping and delivery inquiries

• Order tracking assistance

• Returns, exchanges, and refunds

• Payment and checkout questions

• General customer service inquiries

For faster assistance with an existing order, please include your order number and the email address used during checkout.

We look forward to assisting you and making your shopping experience with SoleHave as smooth as possible.